Start a Rewarding Career
At Gulf Winds we are constantly striving to lead our industry with innovation and a passion for excellence in our work and our dedication to our customers. Since our start in 1996 we have grown from a warehousing company with one location to a logistics giant located in Houston and Dallas with five large divisions including:
- Container Drayage
- Warehousing
- Customs Exam Station
- Domestic Transportation
- Project Cargo
Want to learn more about how you can be part of the Gulf Winds team? See all of our career options and available positions below, or email careers@gwii.com.
Open Positions
- Department
- Human Resources
- Reports to
- Benefits & Payroll Supervisor
- Location
- GWI Brisbane Warehouse: 411 Brisbane, Houston, TX 77061
A primary responsibility for this position include ensuring the efficient operation of office functions for all Gulf Winds locations including ordering and maintenance of office equipment and supplies. Other responsibilities include provide administrative support to the executive management team. This position requires a high level of confidentiality, multi-tasking capabilities, and superior communications ability.
Essential Duties and Responsibilities
Includes the following. Other duties may be assigned as deemed appropriate by Senior Management.
- Coordinates office support systems by monitoring, ordering, and arranging for maintenance and upkeep of office equipment, supplies, cleaning services, vending and other office administration activities.
- Responsible for all incoming mail, making sure that it is opened and distributed to all appropriate office staff.
- Responsible for making sure that all checks received via mail are opened and taken to the appropriate office staff.
- Provides administrative support to executives including making travel arrangements, managing confidential correspondence/information, and other activities as requested.
- Organizes and coordinates the purchase and distribution of promotional materials internally.
- Fulfills responsibilities of switchboard operator (providing directions, phone numbers, and website when needed.)
- Provides professional communication with customers, i.e. co- workers.
- Either independently or with others, coordinates employee activities.
Knowledge, Skills, and Abilities
- Excellent verbal and written communication skills
- High level of confidentiality
- Organization, attention to detail, and accuracy
- Computer skills (MS Office, Internet)
- Ability to type 40 WPM
- High level of multitasking
- Excel Experience
- Proficiency in Spanish required
- Department
- Information Technology
- Reports to
- CFO
- Location
- GWI Brisbane Warehouse: 411 Brisbane, Houston, TX 77061
Responsible for aligning the business strategies of a company with its technology. Communicates with external clients and internal teams to deliver GUI, interface and screen designs. Acts as liaison between technology teams, support teams, and business units.
Essential Duties and Responsibilities
Includes the following. Other duties may be assigned as deemed appropriate by Senior Management.
- Design requirements with task and workflow analysis, document analysis, requirements workshops, surveys, site visits, business process descriptions, use cases, scenarios, and business analysis.
- Confer with external customer to analyze needs and requirements.
- Deliver the following to customers: (Functional requirements (Business Requirements Document), iii. Use Cases, GUI, Screen and Interface designs)
- Use enterprise-wide requirements definition and management systems.
- Confer with project managers to define concepts.
- Meet with business units to discuss execution of plans.
- Interpret customer business needs and translate them into application and operational requirements.
- Act as liaison between customers and the software development team.
- Use natural language to develop requirements specifications.
- Help establish technical vision.
- Analyze tradeoffs between usability and performance needs.
- Identify, analyze, and document business requirements.
- Deliver work products throughout the project life cycle.
- Translate business requirements to system/functional requirements.
- Pass requirements to application developers.
- Ensure product is competitive and viable.
- Analyze information from surveys and workshops, task analysis, and business process description.
Knowledge, Skills, and Abilities
- Establish and maintain working relationships with employees, other agencies, and the public.
- Follow written and verbal instructions.
- Communicate effective verbally and in writing.
- Comprehend complex verbal and written instructions.
- Analyze user needs.
- Department
- Information Technology
- Reports to
- CFO
- Location
- GWI Brisbane Warehouse: 411 Brisbane, Houston, TX 77061
Responsible for aligning the business strategies of a company with its technology. Communicates with external clients and internal teams to deliver GUI, interface and screen designs. Acts as liaison between technology teams, support teams, and business units.
Essential Duties and Responsibilities
Includes the following. Other duties may be assigned as deemed appropriate by Senior Management.
- Design requirements with task and workflow analysis, document analysis, requirements workshops, surveys, site visits, business process descriptions, use cases, scenarios, and business analysis.
- Confer with external customer to analyze needs and requirements.
- Deliver the following to customers: (Functional requirements (Business Requirements Document), iii. Use Cases, GUI, Screen and Interface designs)
- Use enterprise-wide requirements definition and management systems.
- Confer with project managers to define concepts.
- Meet with business units to discuss execution of plans.
- Interpret customer business needs and translate them into application and operational requirements.
- Act as liaison between customers and the software development team.
- Use natural language to develop requirements specifications.
- Help establish technical vision.
- Analyze tradeoffs between usability and performance needs.
- Identify, analyze, and document business requirements.
- Deliver work products throughout the project life cycle.
- Translate business requirements to system/functional requirements.
- Pass requirements to application developers.
- Ensure product is competitive and viable.
- Analyze information from surveys and workshops, task analysis, and business process description.
Knowledge, Skills, and Abilities
- Establish and maintain working relationships with employees, other agencies, and the public.
- Follow written and verbal instructions.
- Communicate effective verbally and in writing.
- Comprehend complex verbal and written instructions.
- Analyze user needs.
- Department
- Customer Service
- Reports to
- CSR Supervisor
- Location
- GWI Brisbane Warehouse: 411 Brisbane, Houston, TX 77061
Primary responsibility is for the timely, accurate, and efficient service to our customers. May handle one or more accounts, consistently handling the same account groupings to assure consistency. Requires strong problem solving skills, product knowledge, and superior communication ability.
Essential Duties and Responsibilities
Includes the following. Other duties may be assigned as deemed appropriate by Senior Management.
- Other duties may be assigned as deemed appropriate by management.
- Responsible for all communication with customers, Gulf Winds Dispatchers and Warehouse personnel to ensure customer orders are completed.
- Set up new clients and make changes required for existing clients in GWII systems.
- Effectively communicate and schedule all pick-up and delivery order information with over the road carriers on all transload and brokered moves.
- Take all shipment requests from the customer such as pickup, delivery, document requests, and any other instructions.
- Receives delivery orders and opens MR, weight certificates and sample orders as needed.
- Notify transportation relevant pickup and/or delivery information.
- Generate delivery order or bill of lading if applicable.
- Maintain a current list of carrier contacts e.g. name, phone number, fax number and email.
- Ensure all files are sent to the accounting department and billed.
- Cross train with other Warehouse Customer Service Representatives.
- Generate inventory reports to be sent out to customers at the 1st of each month.
- Maintain a current rate sheet along with procedures for each client.
- Communicate customer needs to warehouse supervisor.
Skill Sets and Requirements
- Strong Communication Skills
- Problem Resolution Skills
- Computer Literacy
- Organizational Aptitude
- Account Knowledge
- Typing speed of 40+ wpm
- Knowledge of Microsoft Office programs
- Attention to detail
- Department
- Customer Service
- Reports to
- CSR Supervisor
- Location
- GWI Greensport Warehouse: 1755 Federal Road, Houston TX 77015
Primary responsibility is for the timely, accurate, and efficient service to our customers. May handle one or more accounts, consistently handling the same account groupings to assure consistency. Requires strong problem solving skills, product knowledge, and superior communication ability.
Essential Duties and Responsibilities
Includes the following. Other duties may be assigned as deemed appropriate by Senior Management.
- Other duties may be assigned as deemed appropriate by management.
- Responsible for all communication with customers, Gulf Winds Dispatchers and Warehouse personnel to ensure customer orders are completed.
- Set up new clients and make changes required for existing clients in GWII systems.
- Effectively communicate and schedule all pick-up and delivery order information with over the road carriers on all transload and brokered moves.
- Take all shipment requests from the customer such as pickup, delivery, document requests, and any other instructions.
- Receives delivery orders and opens MR, weight certificates and sample orders as needed.
- Notify transportation relevant pickup and/or delivery information.
- Generate delivery order or bill of lading if applicable.
- Maintain a current list of carrier contacts e.g. name, phone number, fax number and email.
- Ensure all files are sent to the accounting department and billed.
- Cross train with other Warehouse Customer Service Representatives.
- Generate inventory reports to be sent out to customers at the 1st of each month.
- Maintain a current rate sheet along with procedures for each client.
- Communicate customer needs to warehouse supervisor.
Skill Sets and Requirements
- Strong Communication Skills
- Problem Resolution Skills
- Computer Literacy
- Organizational Aptitude
- Account Knowledge
- Typing speed of 40+ wpm
- Knowledge of Microsoft Office programs
- Attention to detail
- Department
- Customer Service
- Reports to
- Customer Service Manager
- Location
- GWI South Loop Warehouse: 3240 S. Loop East, Houston TX 77021
Primary responsibility is to manage the shipping and receiving window in a timely and accurate manner. Coordinate activities in support of GWI customers, office and warehouse staff.
Essential Duties and Responsibilities
Includes the following. Other duties may be assigned as deemed appropriate by Senior Management.
- Monitor shipping and receiving window and check in/out all Gulf Winds and 3rd party drivers
- Retain and file all necessary paperwork
- Assist warehouse CSR’s with scanning, uploading, and completing paperwork in system as directed
- Support warehouse personnel and team members as needed by providing any pertinent information or documentation in relation to the duties listed
- Schedule warehouse appointments with carriers as required
Skill Sets and Requirements
- Strong written and oral communication skills
- Independent thinking and problem-solving skills
- Computer Literacy
- Attention to detail and accuracy
- Organizational Aptitude
- Ability to multi-task
- Impeccable follow-through and commitment to quality customer service
- Desires fast paced environment
- Typing speed of 40+ WPM
- Bi-Lingual is a plus (Spanish)